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Twitter's Seemingly Unsociable Approach To Layoffs

Twitter announced today that it is laying off 8% of its global workforce. So how did some employees find out they were losing their jobs? Via Twitter, of course!

As Gawker reports, one Twitter engineer woke up to check his phone messages, and apparently discovered via tweet that he had "been removed"...from Twitter, Inc.?

There's, uh, a problem accessing your account. Access denied, 21st-Century HR style.


The employee later posted that he received a personal phone call from Twitter, so that's good. I can favorite that part.

Of course, we don't know the full story here, but the initial impression is: Really, Twitter? This is how you conduct layoffs? Now that's not very sociable at all!

I realize that we're living in a largely automated online work world, but wow. There still has to be room for some compassion, humanity, and decorum around the deactivation and job separation process, even in the Internet age. Perhaps employers can make a personal phone call to the employee as IT simultaneously deactivates the employee's accounts, or some such remedy.

Let's call it The Golden Work Rule: Do unto others as we would have them do unto us at work. Let's make a conscious effort to treat our co-workers as we would wish to be treated in the same circumstance.

It's no secret that "no access" is the new "you're fired," but employers can do better. And you can hashtag me on that.


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